Contact Us

If you have a question about the casinos we review, the way we rate them, or anything else on US Online Casinos, this is the right place to start. Whether you've spotted something that needs correcting, want to discuss responsible gambling resources, or simply need help navigating our site, the team reads every message and responds as promptly as we can.

What We Can Help With

We cover a focused set of topics on this site, so the questions we're best placed to answer fall into a few clear areas:

• Our reviews and ratings — how we assess each casino, what the editorial scores mean, and why a particular site appears where it does
• RTP and game fairness — questions about return-to-player figures, certified random number generators, and how to interpret the numbers we publish
• Bonuses and their terms — wagering requirements, eligibility conditions, expiry windows and what to check before claiming an offer
• Banking and verification — payment methods available in the US, KYC requirements, and typical processing times
• Responsible gambling — self-exclusion options, deposit limits, and where to find support if gambling is causing harm
• Factual corrections — if you believe something on the site is inaccurate or out of date, we want to know
• Editorial or partnership enquiries — general correspondence about how the site works or our editorial approach

What We Cannot Do

We are an independent review and comparison site. We do not operate any of the casinos listed on this page, hold player funds, or have access to casino accounts. If you have a dispute with a casino, a pending withdrawal, or an account issue, you will need to contact that operator directly through their own support channels. We cannot intervene in individual account matters on your behalf.

Similarly, we are not a licensed gambling support service. If gambling is affecting your finances, relationships or wellbeing, please visit our responsible gambling page for resources and contacts that are equipped to help.

Before You Write to Us

Many of the questions we receive are already answered elsewhere on the site. It may be quicker to check these pages first:

• About Us — who we are, how we review casinos, and how our independence is maintained
• Responsible Gambling — self-exclusion programmes, spending limits, and US support services
• Terms and Conditions — the rules that govern use of this site, including our affiliate disclosure

A Note on Our Editorial Independence

US Online Casinos earns revenue through affiliate relationships. When a reader visits a casino through a link on this site and registers an account, we may receive a commission. That arrangement never influences which casinos appear on the site, the order in which they are ranked, or the scores we assign. Operators cannot purchase a higher position or a better rating. Our assessments are based on research and verification alone, and every recommendation carries at least one honest limitation — including the top-ranked options.

If you believe a rating or ranking on this site has been influenced by a commercial relationship, please contact us. We take that seriously and will review any concern raised.

Responsible Gambling — a Standing Reminder

Online casino games carry a built-in house edge. No outcome is guaranteed, and RTP figures are long-term statistical averages across millions of rounds — they do not predict what you will win or lose in a single session. Before you play at any site featured here:

• Confirm you are aged 21 or older (the standard minimum for online casino gambling in US states where it is legal)
• Check that real-money online casino gambling is permitted in the state where you are physically located at the time of play
• Set a deposit limit and a time limit before you start
• Never gamble with borrowed money or funds needed for essential expenses
• Stop if it stops being enjoyable or begins affecting your finances or relationships

The National Problem Gambling Helpline is available 24 hours a day: call or text 1-800-522-4700. You can also visit the National Council on Problem Gambling at ncpgambling.org for additional resources.

How We Review the Casinos on This Site

Every casino featured on US Online Casinos has been researched and verified by our editorial team against a consistent set of criteria. No casino appears here without a valid licence from a recognised US state gaming regulator or an equivalent authority. We confirm HTTPS encryption, review the published RTP data for key titles, read the full bonus terms rather than the headline figures alone, and assess the payment methods available to US players — including ACH transfers, debit cards, cryptocurrency, digital wallets, and where supported, PayPal and online cash transfer services.

We also review customer support availability and the identity verification process players should expect before their first withdrawal is processed. Bonuses are assessed with their material conditions noted alongside them: wagering requirements, eligible games, expiry dates and maximum cashout limits. We do not claim to have deposited or played at every site personally — our approach is research and verification, not a testing diary.

Eligibility — Who the Casinos on This Site Are For

The casinos reviewed on this site accept players from the United States, but eligibility depends on where you are and how old you are:

• Age: The minimum legal gambling age for online casino play is 21 in most US states that regulate it. Some states set different thresholds for different gambling types — always check the rules in your state.
• Location: Even where a casino accepts US players broadly, legal real-money online casino gambling is only permitted in states that have enacted specific legislation. You are generally required to be physically located within an eligible state at the time of play, not merely resident there.
• Residency: Some platforms may require US residency or citizenship for account verification and payment purposes.

It is your responsibility to confirm that online casino gambling is lawful in your state before registering or depositing. The casinos listed here operate under their own terms of service, and eligibility rules can change. If you are unsure, check with the relevant state gaming authority.